Terms and Conditions

1. Overview

callalex.ai is a software-as-a-service (SaaS) platform that provides AI-powered phone call answering services, including voicemail, call routing, transcription, and analytics.

2. Eligibility

You must be at least 18 years old to use callalex.ai. By using the Service, you represent and warrant that you have the legal capacity to enter into a binding agreement.

3. User Accounts

To use certain features, you must register an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account and password.

You agree not to:

• Share your account with others.
• Use the Service for unlawful or fraudulent purposes.
• Attempt to access another user's account.

4. Use of Service

You may use callalex.ai only in compliance with these Terms and all applicable laws. You agree not to use the Service to:

• Record or intercept calls without proper consent.
• Transmit or store unlawful, harmful, or offensive content.
• Abuse or interfere with the operation of the system.

We reserve the right to suspend or terminate your account for violations.

5. Subscriptions and Billing

• callalex.ai offers free and paid plans.
• Paid plans are billed monthly or annually, as selected at signup.
• By subscribing, you authorize us to charge your payment method on a recurring basis.
• Overage charges may apply if you exceed your included usage minutes.
• For details, see our Pricing page.

6. Cancellations and Refunds

You can cancel your subscription at any time via your account settings. Cancellations take effect at the end of the current billing cycle. We do not offer refunds for partial use or unused time.

7. Intellectual Property

callalex.ai and its content, features, and functionality are owned by callalex.ai and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, or distribute any part of the Service without our prior written consent.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and store your data.

9. Limitation of Liability

To the maximum extent permitted by law, callalex.ai shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

10. Termination

We may terminate or suspend your access to the Service at any time, without prior notice, for conduct that we believe violates these Terms or is otherwise harmful to other users or callalex.ai.

11. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of the Service after changes means you accept the new Terms.

12. Governing Law

These Terms are governed by the laws of Victoria, Australia, without regard to its conflict of laws principles.

13. Contact Us

For questions about these Terms, contact us at: